Absolutely. We use industry-standard SSL encryption to protect your personal and payment details. All transactions are processed through secure, trusted third-party payment gateways. We do not store your credit card information on our servers.

If you need to change or cancel your order, please contact our customer support team at [email protected] as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, we are unable to make any changes.

Standard shipping typically takes 5-7 business days for domestic orders. Please note that processing time is usually 1-2 business days before the order is shipped. Delivery times may vary based on your location.

Currently, we primarily ship within the country. For inquiries about international shipping, please contact our customer support team before placing an order to see if we can accommodate your request.

Shipping costs are calculated at checkout based on the weight of your order and your location. We are pleased to offer free standard shipping on all orders over Rs 999.

To initiate a return, please email our support team at [email protected] with your order number and the reason for the return. We will provide you with further instructions. Items must be unused, in their original condition, and in the original packaging.

Once we receive and inspect your returned item, we will process your refund to the original payment method within 5-7 business days. Please note that shipping fees are non-refundable.

Caring for your marble decor is simple. For regular cleaning, wipe the surface with a soft, dry cloth to remove dust. For minor spills, use a cloth dampened with water and a mild, pH-neutral soap. Avoid using acidic or abrasive cleaners (like vinegar, lemon juice, or harsh scrubs), as they can damage the marble's polished surface.

Our stone jewelry is crafted for both beauty and durability. However, like all natural gemstone jewelry, it should be handled with care. We recommend removing your jewelry before swimming, exercising, or using harsh chemicals. To clean it, simply wipe it with a soft, damp cloth.

Yes, our garden decor is made from natural stone selected for its ability to withstand outdoor conditions. These pieces are designed to be durable against rain and sun. However, in regions with extreme freeze-thaw cycles, we recommend covering your stone items or moving them to a sheltered location during the harshest winter months to ensure their longevity.

Natural stone is incredibly resilient, and its colors are part of its mineral composition. When kept indoors, your marble home decor and statues will not fade. For outdoor garden decor, some very subtle mellowing of color may occur over many years of sun exposure, which is a natural aging process that often enhances the character of the stone.

To ensure the longevity of your beautiful pieces, we recommend gentle care. For most decor items, a soft, dry cloth is sufficient for cleaning. Avoid using harsh chemicals or abrasive cleaners. For specific care instructions, please refer to the product details on its page.

We take great care in packaging our products, but in the rare event that your item arrives damaged, please contact us within 48 hours of delivery. Email us at [email protected] with your order number and photos of the damaged item and packaging, and we will arrange for a replacement or a full refund.

Yes, authenticity is at the core of what we do. The vast majority of our products are meticulously handcrafted by skilled artisans who have perfected their craft over many years. Because they are not mass-produced, you may notice slight, beautiful variations in color, pattern, and size, which makes each item truly one-of-a-kind.

We source high-quality natural stones from around the world. Our collections prominently feature marble for its classic elegance, as well as a variety of other stones known for their beauty and durability, such as agate, quartz, and soapstone. The specific material for each item is listed in its product description.

At this time, we do not offer fully custom design services. However, some of our items may have limited customization options. Please check the product page for details or contact our support team to inquire about a specific piece.

Yes, our marble statues are carved from solid blocks of high-quality marble. This ensures they have a substantial weight and a premium feel, making them lasting centerpieces for your home or sacred space.